Knigge WS HG 10

References

CSUBSJulius BärEDAPorscheKestenholzKPMGAdval TechGeneral DynamicsHochschule LuzernOIPremium JetAurisTENRicos

Customer statements

"Konkret wurden die Dos und Don’ts im Business Knigge immer wieder an erlebten oder fiktiven Beispielen sehr erlebnisnah und plausibel illustriert und zum Schluss zusammenfassend rekapituliert. Besprochen wurde Erster Eindruck, Smalltalk, Erfragen von Wünschen, Anliegen, Bedürfnissen, diplomatisches Verhalten, etc. Später am Flieger wurde u.a. die Verteilung der einzelnen Crew-Mitglieder aufgrund des beschränkten Platztes, die Handhabung von Schirmen, Mänteln und Baggage, der Umgang mit verschiedenen Anzahlen von Gästen, die „Geschmeidigkeit“ beim Servieren und Eindecken/Wegräumen der verschiedenen Gedecke, sowie Eigenheiten von Gästen diskutiert.

Es war unverkennbar, dass Herr Vochezer für die Schulung aus einem reichen Erfahrungsschatz schöpfen konnte und auf ein aussergewöhnlich breites Wissensspektrum aus verschiedenen VIP-Diensleistungsbereichen zurückgreifen konnte. Geschickt wurden alltagspsychologische Aspekte integriert und deren Verknüpfung zum High Standard Service beleuchtet. Ausserdem vermag Herr Vochezer durch seine begeisternde Art und die interaktive Durchführung des Trainings, seinen Zuhörer nahtlos in den Bann zu ziehen.

Diesen Kurs kann ich jedem, der sich mit Fragen der High Profile Service-Dienstleistung auseinandersetzt, wärmstens empfehlen."

Josie Herren (Privatpilotin und Psychologin)

 


“Mr. Vochezer has not only the gift in teaching all the different facets of this subject but also doing it with humor. He doesn’t only teach business etiquette, he actually lives it. Written down in his seminar support papers, he mentions that you must never forget that society loves more to be entertained than taught. With this in mind, Mr. Vochezer’s seminar is indeed synonymous with the word Business Etiquette”


Michael D. Schwarz (Freelance Business Coach with Dale Carnegie)


"I got to know Hanspeter as a committed, enthusiastic and hard-working professional. He is passionate about what he does, has a great eye for detail and is willing to go the extra mile. I have always appreciated his dedication, his trustworthiness, his honesty and last but not least his sense of humour." 

Barbara Matti (Inhaberin Matti Recruitment)


"Trainer was excellent. First time in my 15 years at UBS that I have participated in a training so focused on soft skills instead of technical training, so good to hear how important these are too."


UBS Mitarbeiter (Schulung UHNW-Team)


"The way Hanspeter Vochezer led during the training was very entertaining while never lacking the feeling of being highly sophisticated. Absolutely recommended course! Would love to take it to the next, more detailed level."


Herr A. F. (Mitarbeiter einer führenden Schweizer Bank)


“Authentic, eloquent, and confidently delivered by Hanspeter Vochezer with his extensive knowledge, charm and competence and without it being too pompous. Even for savvy business people the seminar is really worth visiting”


Petra Weigert (Group Head Human Resources at Swiss Prime Site AG)


“Mr. Vochezer has already provided for our employees many seminars and numerous one-on-one coachings for Procter & Gamble. In attendance were all different levels of management all of whom found the courses provided excellent value!

I would also like to highlight his ability to be both professional and effective when dealing with individuals as well as groups. He has shown, without exception, that he can adapt to recurring challenges as well as transmitting to all the seminar attendees his self-assuredness and charisma to whom all profit. 

He clearly surpassed our very high expectations”


Ralf T. Gehlen (Managing Director, Procter & Gamble, Switzerland SARL)



Knigge Coaching - Zürichstrasse 148 - 8700 Küsnacht - Switzerland - +41 79 287 23 91 - info@kniggecoaching.ch